Shoretel Shoreware Director
ShoreWare Director is a browsed-based network management tool that provides a single management interface for all voice applications across all locations. When you add a new user on the ShoreTel system, the user gets an extension, a mailbox, an auto-attendant profile, can be added to an ACD group, and even gets an email to download their desktop software - all from a single management screen. This eliminates the confusion caused by multiple PBXs, multiple voice mail systems, multiple automated attendants, and multiple ACD systems - all with their multiple management interfaces.
Key Features
- Plug-and play Installation
- Integrated software distribution
- Ease of Administration
- Ease of Maintenance
- SNMP Support
- Call Detail Reporting
- On-line documentation